Refabrications Business Policies
Shipping within the USA is by USPS Priority 2 to 3 day shipping and includes insurance to cover potential damage or loss for the full value of the sale.
Orders over $250 usd may be shipped with signature confirmation upon request (not available on international packages).
Customs, VAT, Taxes, & Other Interntional Shipment Fees
I am not responsible for any customs, VAT, taxes, or other international fees that your country may impose on a shipment you order from me. Such costs are the responsibility of the buyer and I have no way of knowing in advance what those potential fees may be. If you are in doubt, please check with your local postal service for questions before purchasing. I can not mark things as a gift or at a reduced value, as this is considered a felony punishable by federal prison time in the USA. Please only purchase from me if you are in compliance with these rules.
I do not accept returns or repair damage from mishandled items. I am very vigilant about packaging items so they do not get damaged in transit. If for some reason damage were to occur, please contact me to start the process of filing a claim toward the shipping insurance that was placed upon your package. NOTE : Damage you cause by mishandling is not covered by the shipping insurance. Please look at this link to see how the shipsurance through Etsy program works : https://www.shipsurance.com/etsy/terms
Commissions & Custom Work
I am not taking commissions currently. For health reasons, I have had to stop dealing with the stress they impose. I do, however, accept suggestions, and may consider working from said suggestions.
No refunds. All sales are final.
Shipping to locations outside of the USA is via USPS First Class International and includes full insurance through Etsy's Shipsurance which you can read up on here : https://www.shipsurance.com/etsy/terms
I am not currently doing layaway plans or broken up payments. This feature has been abused in the past so it's all or nothing, first come, first serve.
I am not responsible for the results incurred by the mishandling or misplacing of any items you purchase from me. Because these are art items and they tend to have small parts that can pose a choking or other hazard, please keep items you buy from me away from small children, the developmentally disabled, crazy people, and animals for not only the reason of safety but in order to maintain the integrity of the art purchased. I suggest a glass or acrylic enclosure such as a curio cabinet or a bell jar for protection from dust.
Please do not ask me to hold a doll for you. Because this is how I make my living, I serve on a first to pay, first served basis. Thank you for understanding. I used to do holds and got jerked around too many times.
Shipping rates are calculated by weight, destination, shipping method/speed, packaging, and handling. All of this is already added into the price you pay through Etsy's pay portal.